Shipping & Delivery Policy
Complimentary worldwide shipping, USA warehouse dispatch timelines, and live parcel tracking details.
1. Complimentary Worldwide Shipping
We are proud to offer Free Shipping on all domestic US orders and Free Worldwide Shipping on international orders. Every order is carefully inspected, cushioned in luxury protective packaging, and includes a complete prep and application kit.
2. Order Processing & Studio Preparation
Orders are processed and prepared for dispatch within 1 to 2 business days (Monday through Friday, excluding public holidays). As soon as your order is verified and handed to our courier partner, you will receive a dispatch confirmation email with your tracking number.
3. Estimated Delivery Timelines
- 🚚 United States (Ships from our USA Warehouse): 5–7 Business Days (Free Express Tracked Shipping).
- 🌍 Worldwide International Delivery (UK, Canada, Europe, Australia & Global): 7–10 Business Days (Free Tracked International Shipping).
4. Live Order Tracking
You can monitor your parcel status in real time directly on our website using your Order ID and billing email on our dedicated Track Order page.
5. Address Accuracy & Delivery Support
Please verify your shipping street address, apartment/suite code, and postal code at checkout. If you need to update your shipping address after placing an order, please email our support concierge immediately before dispatch.
Have Questions Regarding Our Policies?
Our beauty concierge team is happy to assist you with order inquiries, sizing guidance, shipping updates, or policy questions.